Accenture senior executives recently shared their unique insights on human resources (HR) management at the 46th PMAP (People Management Association of the Philippines) Annual Conference.

Rahul Varma, global Human Resources strategy director at Accenture, focused on “People Management in a Multi-Cultural Environment,” including the challenges and opportunities of having a diverse workforce and how this has contributed to Accenture’s continued growth and success.

Benedict Hernandez, Accenture’s new BPO Service Delivery Operations Lead in the Philippines, discussed the Pinoy Generation Y (those 21-29 years old) and its role in propelling the growth of the local outsourcing sector. Hernandez, who is also president of the Contact Center Association of the Philippines (CCAP), discussed “Winning the Generation War: Leading and Inspiring the Gen Y”. He said that about 16 million young Gen Y Filipinos comprise the majority of today’s workforce, and, today and especially in the future, “companies must think of new ways to marry time-tested values with Gen Y thinking as a way to engage and manage this increasingly growing and influential employee base.”

The annual PMAP conference aims to chart directions and strategies to address critical issues in HR. This year’s conference at the Sofitel Philippine Plaza in Manila drew a record number of more than 1,000 delegates from all over the country, mainly HR executives, consultants and professionals.

Photo shows Benedict Hernandez, CCAP president and Accenture’s BPO Service Delivery Operations Lead in the Philippines, who discussed the growing importance and influence of the Pinoy Generation Y in propelling the growth of the local outsourcing industry.

Shown in photo is Accenture’s Human Resources Strategy Director Rahul Varma, who flew in from Singapore to speak at the 46th PMAP Annual Conference. Varma’s talk on “People Management in a Multi-Cultural Setting” zeroed in on the challenges and opportunities of diversity in Accenture.

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