Computerworld Philippines Staff
July 16, 2009

International BPO firm Accenture recently signed a five-year application co-sourcing contract with British American Tobacco in its bid to improve the design, development and implementation of IT solutions.

The two companies will jointly design a series of application that will address the finance, supply chain, sales and marketing needs of the tobacco company, the agreement said.

“We believe that this co-sourced program will make us considerably more effective across our global enterprise,” said Craig Wallace, head of solution delivery, British American Tobacco. “Collaborating with Accenture on this program will greatly enhance our knowledge, skills and capabilities and enable us to more quickly reshape and transform solution delivery within our business.”

Accenture, for its part, will deliver the output services through its Global Delivery Network, which calls for use of facilities in the Philippines and India.

“This project will help British American Tobacco deliver IT solutions in a more focused, coordinated and efficient manner across its global operations,” said Koen Van Bockstaele, senior executive in Accenture’s Consumer Goods & Services practice.

The amount of investment made for the joint venture, however, was not disclosed by the two parties. –John Mark V. Tuazon

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