By Computerworld Philippines Staff
February 5, 2010

IBM reported that fuel giant Pilipinas Shell Petroleum Corporation (PSPC) is now experiencing greater operational efficiency resulting from the two strategic agreements with them pegged at US$9 million.

In May 2009, PSPC signed the contract with IBM, building on an earlier agreement in 2008. As part of the deal, IBM provided SAP consultancy services to PSPC’s Global Systems Applications and Products (GSAP) in Data Processing for its Downstream One project implementation in the country.

With its global pool of SAP consultants, IBM said it enabled PSPC to successfully integrate its local Enterprise Resource Planning (ERP) with the Shell global system for its so-called “downstream” business in the Philippines.

IBM claimed to have helped PSPC consolidate the smaller legacy applications into Shell’s global system. This resulted for PSPC to achieve its Downstream One program objectives of simplifying and standardizing systems and processes in its operations.

During the project’s implementation, PSPC and IBM teams worked together delivering what Big Blue describes as “the best GSAP Go-Live” ever.

James Velasquez, country general manager of IBM Philippines, noted that key to the project’s success was IBM’s ability to provide a simplified business procedure for Shell’s business partners in the Philippines, which resulted in the issuance of accurate and timely invoices. By automating the said procedure, the time taken previously to issue invoices manually was significantly reduced. As a result, PSPC’s sales managers were able to channel their energy and focus on developing greater customer relationship.

“The GSAP system helped Shell’s commercial team build better relationships with business partners. The system issued precise invoices while minimizing time spent on clerical work. It has freed up more time for account managers to effectively engage with customers,” said Ramon del Rosario, manager of Downstream One Philippines for PSPC.

Velasquez said IBM is elated to be part of PSPC’s successful GSAP experience. “We were able to bring to the fore IBM’s deep industry insight and global experience in SAP implementations through our partnership with Pilipinas Shell,” he said. – Tom S. Noda

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