Computerworld Philippines Staff
March 4, 2010

Fueled by the rapid development in telecommunications services in the ASEAN region, tech giant IBM recently opened its doors through its new ASEAN Telecom Center of Excellence (CoE) in order to contribute to the growth of regional telco providers.

Located in Kuala Lumpur, Malaysia, the CoE will house software solutions, hardware, services, and business partner applications that operators, suppliers, independent software vendors, and service providers can leverage in order to accelerate solution development and streamline product delivery.

Technical and telecommunications experts with adequate experience in the industry are on standby as well.

“To sustain growth in this competitive industry landscape, service providers must offer customers a more positive and differentiated user experience while reducing complexity and cost,” said Rey Lugtu, country manager for telcom and utilities industry, IBM Philippines. “The CoE offers the ASEAN telco industry an unparalleled level of expertise and support to speed implementation and facilitate effective use of applications and technologies. This is very beneficial to the Philippines, wherein the telecommunications industry remains one of the more exciting and rapidly growing sectors in the country.

In 2009, IDC estimated the telecommunications services market in Indonesia, Malaysia, the Philippines, Singapore, and Thailand to reach a combined US$35.7 billion, growing at a four to six percent rate over the years.

IBM’s CoE is an answer to the rapidly growing telco market in the region, essentially because 90% of the world’s communications services providers are their clients.

“By supporting ASEAN’s telecommunications service providers in innovation efforts which leapfrog traditional technologies plans to be world-renowned leaders, we have established a unique position in the industry,” added Lugtu. – John Mark V. Tuazon

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