Do Quality Certifications Provide Competitive Advantage?
Microsoft’s cloud BPOS suite suffers outage again
IBM Named Fastest-Growing BPO in the Philippines
PH BPO industry grew 26% in 2010
Becoming the World’s Top BPO Destination
Accenture guns for ‘4th-gen BPO’ in 2011
Cyber sex is not part of BPO, says industry
Software provider advises call centers to cut costs with cloud-based systems
Accenture gives back, pushes skills program for Filipinos
Why I Get It
BPO sector set for rebound in 2011 – Ovum
RP to benefit from ‘contact’ to ‘context’ center move
VoiceOne apps enable multi-device VoIP in RP
RP has vast potentials in cloud servicing, tech executive says
RP telco brings BPO group to global level

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