Posts Tagged ‘ Microsoft ’

By Chris Kanaracus
IDG News Service (Boston Bureau)
March 12, 2010

BOSTON - Microsoft is offering financial enticements to customers of on-demand ERP (enterprise resource planning) vendor NetSuite to switch over to Microsoft’s Dynamics family of business applications.

NetSuite customers will be credited up to US$850 for each user who converts to Dynamics GP, NAV or SL. The promotion is in effect until June 25 and available to customers in the U.S.

Microsoft’s announcement has a ring of familiarity, as NetSuite itself has made a string of similar marketing efforts in the past against other vendors.

No single ERP deployment method, whether on-demand or on-premises, will be appropriate for every business, Microsoft said in a statement. Microsoft offers Dynamics as an on-premises application or it can be hosted through partners, but it has not moved to the multi-tenant SaaS (software as a service) model used by NetSuite.

With multi-tenancy, many customers share the same instance of an application, with their data kept private from other customers. The model saves computing resources and makes version or feature upgrades easier, since all customers can be served at once.

Microsoft’s ERP strategy also includes a series of on-demand extensions for Dynamics.

NetSuite didn’t immediately respond to a request for comment Thursday.

Microsoft’s announcement raises questions, such as how SaaS vendors like NetSuite can counter vendors who can provide a range of deployment models, said 451 Group analyst China Martens via e-mail. “Will the SaaS pure-plays end up turning to partners to turn their SaaS into on-premises apps as well?”

Meanwhile, the fact Microsoft has singled out NetSuite as a rival should be music to NetSuite’s ears, Martens said. “It’s more validation for NetSuite.”

Indeed, the announcement was met with welcoming words from NetSuite CEO Zach Nelson.

“It’s only gong to make our installed base bigger,” Nelson said in an interview. “At the end of the day Microsoft just said, ‘Here’s the competitive offering you should look at.’ I want to thank Microsoft for all the extra marketing they gave us today.”

But Nelson also decried the migration offer.

“It’s kind of the last gasp of a dinosaur,” made in support of “Stone Age software,” he said.

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By Sumner Lemon
IDG News Service (Singapore Bureau)
March 9, 2010

SINGAPORE - Microsoft and Hewlett-Packard are helping schools in emerging markets stretch their computers budgets with a new system that’s designed to increase student access to computers and help equip them with the computer literacy skills they will need to be competitive after they graduate.

Equipped with Microsoft’s recently released Windows MultiPoint Server 2010, the HP MultiSeat Computing Solution was designed for schools in emerging markets that don’t have the money to buy a PC for every student, or even for every seat in a computer lab, said James Pak, business unit manager at HP’s Personal Systems Group.

The MultiSeat Computing Solution is comprised of a single PC that is connected with up to 10 clients over a USB 2.0 connection. Each client is equipped with connections for a monitor, keyboard and mouse, but doesn’t have its own processor. All of the processing is handled by the PC, which acts as a server, with each client accessing a separate instance of Windows 7 that can be centrally administered.

The system is designed so that schools can give twice as many students access to computers than would be possible by spending the same amount of money on standalone PCs, Pak said. Estimated pricing is about US$300 per seat, assuming a configuration of five or 10 users, he said.

The technology behind MultiSeat Computing Solution isn’t new. For example, NComputing has long offered a similar system, based on its U-Series client, which also uses a USB connection to link multiple client with a server. But Hewlett-Packard is one of the biggest PC vendors in Asia and has tremendous marketing muscle and an aggressive sales force.

Already, the MultiSeat Computing Solution system and Windows MultiPoint Server 2010 has been deployed at two schools in Indonesia and trials are underway at other schools in Indonesia, the Philippines and Thailand, said Camille Mazo, director of business development at Microsoft’s Unlimited Potential Group in Asia.

The HP MultiSeat Computing Solution comes in two configurations, one with a PC that’s designed for five users and another that’s designed for 10. The basic system includes a PC with an Intel Core 2 Duo processor, 2GB of RAM and a 320GB hard disk, along with up to five client modules. The high-end version has a Core 2 Quad processor, 6GB of RAM, and a 500GB hard disk, with up to 10 client modules.

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By Ian Paul
PC World (US)
March 8, 2010

SAN FRANCISCO - Microsoft has sold 90 million copies of Windows 7 to date, making it the fastest-selling operating system in history, according to Peter Klein, Microsoft’s chief financial officer. Klein made the comments earlier this week while speaking at the Morgan Stanley Technology, Media, and Telecom Conference. While most of what Klein had to say dealt with the Microsoft’s financial expectations, the company’s top number cruncher did discuss a few interesting things about Microsoft’s product outlook for the coming year.

XP Switch Finally Happening

Windows XP may finally be heading into retirement as more and more users switch over to Windows 7. Business users were particularly hesitant to give up XP, but that trend appears to be changing, Microsoft says.

“We’re now having conversations with the majority of our enterprise customers who are making plans to deploy Windows 7,” Klein said. Business users were reluctant to make the switch to Vista because of compatibility issues with hardware, proprietary software, and Vista’s perceived focus on security concerns over user experience.

Pipeline Is Fresh and Full

Klein also spent some time talking about all the new Windows products slated for release this year such as Windows Phones 7, Natal for Xbox 360, and Microsoft Office 2010.

“That’s probably the richest pipeline of product delivery we’ve had in my eight years at Microsoft, and possibly in the history of the company,” Klein said. For years, Microsoft has lagged behind competitors such as Apple and Google to deliver new and innovative products, particularly for mobile devices. Recently, however, Microsoft appears to be experiencing a resurgence of sorts as it refreshes most of its product line-up.

Xbox, Bing, and the Cloud

Other interesting quotes from Klein’s speech include the fact that Xbox LIVE now has more than 23 million members worldwide. This is despite competition from free alternatives like Sony’s PlayStation Network, which exceeded 20 million members early last year.

Bing, Microsoft’s new search engine, continues to grow in popularity, and its numbers should increase thanks to recent regulatory approval of the Microsoft-Yahoo deal where Bing search technology will handle all search queries on Yahoo.

Redmond continues to move into the cloud in a big way as part of its oft-discussed three screens strategy. Klein said Microsoft wants to “have the most complete and consistent set of customer and user experiences across all devices and across all delivery models” to “deliver a common set of user experiences across PCs and phones and TVs all connected by the cloud.”

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By Jeff Bertolucci
PC World (US)
March 8, 2010

SAN FRANCISCO - Google’s got its head in the cloud–again. The search giant today announced that it has bought DocVerse, a software startup that makes an online collaboration plug-in for Microsoft Office. The Wall Street Journal reports that Google paid $25 million for the San Francisco-based developer, which was founded in 2007 by former Microsoft employees Shan Sinha and Alex DeNeui.

The DocVerse deal wraps up an acquisitive week for Google, which announced Monday that it gobbled up online photo-editing site Picnik.

Office, Meet Apps

So what are Google’s intentions for its latest conquest? “Our first step will be to combine DocVerse with Google Apps to create a bridge between Microsoft Office and Google Apps,” write DeNeui and Sinha in their DocVerse blog. Their plug-in currently allows MS Office users to work collaboratively on Excel, PowerPoint, and Word documents, even when they’re offline.

If implemented correctly, DocVerse’s Office-to-Apps bridge can help Google position its Apps communications and collaboration suite as a viable alternative to Microsoft products in the enterprise market. A collaborative tool that enables seamless (or at least pretty good) integration between the competitors’ business apps could only serve to help Google and harm Microsoft, which has reigned over the enterprise market for years.

A Cloudy Outlook

The DocVerse acquisition fits nicely with Google’s cloud-based view, and with the search company’s not-so-subtle efforts to dethrone the desktop-centric MS Office.

“The future of productivity applications is in the cloud,” blogs Google Apps group product manager Jonathan Rochelle. “But we recognize that many people are still accustomed to desktop software. So as we continue to improve Google Docs and Google Sites as rich collaboration tools, we’re also making it easier for people to transition to the cloud, and interoperate with desktop applications like Microsoft Office,” Rochelle writes.
Google recently added advanced data backup and recovery capabilities to all components of the Apps suite. It also introduced mobile device management tools for users of Google Apps Premier and Education Edition. Today’s DocVerse announcement is yet another sign of Google’s business-market play.

Microsoft, of course, is developing its own cloud-based strategy too. Its upcoming Office 2010, for instance, will feature numerous Web-based enhancements, including scaled-down online versions of core Office desktop apps.

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By Denise Dubie
Network World (US)
March 5, 2010

FRAMINGHAM - Microsoft is betting the cloud will deliver it and its customers the most opportunities for innovation and development. And according to CEO Steve Ballmer, five key reasons are driving the company’s confidence in — and technology strategy for — cloud computing in the coming years.

“For the cloud, we’re all in,” said Ballmer during an address and live Webcast at the University of Washington’s Paul G. Allen Center for Computer Science & Engineering in Seattle. “Literally, I will tell you we are betting our company on it.”

In addition to Microsoft’s Azure platform, Ballmer said the cloud and its potential is behind Microsoft’s technology strategy and that the company, while perhaps behind in some areas such as phones, is with the market leaders when it comes to cloud computing.

“The cloud fuels Microsoft and Microsoft fuels the cloud,” Ballmer said. “We have 40,000 people employed building software around the globe, about 70% of the folks that work for us are doing something designed exclusively for the cloud or designed to serve one of the five points I spoke about today. A year from now, it would be 90%. How we are thinking about delivering it really builds from this cloud base.”

During the hour-long address, Ballmer detailed the five key dimensions of the cloud driving Microsoft, the first being that “the cloud creates opportunities and responsibilities.” That means it provides people the opportunity to create and share content “instantaneously,” but also requires a responsibility around privacy and confidentiality. “It is a dimension of the cloud that needs all of our best work in my opinion,” Ballmer said.

The second key dimension is around learning, what the cloud learns about the world and about users, bringing data together to enable better decisions.

But the cloud, like many disruptive technologies, is not a static entity, he suggested. “The cloud needs to learn about you and needs to keep learning and figure out about the world that has been described virtually,” Ballmer said. “The cloud itself needs to learn, it has to represent the real world and keep getting smarter and better to help me learn.”

The next dimension Ballmer detailed involves how the cloud “enhances your social and professional interactions” and enables people to connect on multi-faceted levels.

“The ability to really connect people and help people connect is just beginning to be tapped,” Ballmer said.

Using an example of Xbox Live tapping into British television service Sky, Simon Atwell, senior program manager at Microsoft’s XBox division, showed how users could virtually watch TV together, interact via prompts and connect socially using the gaming platform, without actually having to be playing games the entire time. While the demonstration suffered from “4,700 miles of geographic latency,” Atwell was able to display the experience in part.

“I get this experience that I am doing something social that is more than just playing games. If I want to share my emotions, I can get super excited about the content,” Atwell said. “We could be anywhere sharing this experience.”

Fourth on Ballmer’s list was hardware: the cloud wants smarter devices.

“That isn’t to say that we aren’t going to continue to do a lot of work on browsers and standards moving forward. When it comes to cloud, the devices you use to access it do matter,” Ballmer said. He pointed to the company’s Windows Phone 7 strategy and discussed Windows being “at Microsoft the most popular smart device on the planet.”

Ballmer said Microsoft is working to get “people, places, content, commerce all front and center for the users, with a very different point of view.”

Lastly Ballmer pointed to servers and the cloud as another key dimension prodding Microsoft’s focus on the technology area. “The cloud drives server advances, and that in turn drives the cloud,” he said.

The cloud will drive many changes such as the amount of data stored and the peak loads on Web sites. It will require hardware and software to scale in various directions and demand rapid deployment of resources required even for just a moment. Ballmer said the cloud will change how software and hardware is designed and managed, but also drive application developers to create apps that can take off in the cloud immediately.

“How do you design apps that immediately make sense of the cloud, that should be deployed instantaneously,” he said. “There shouldn’t be people babysitting these machines. The cloud drives server advances, but those in turn are starting to drive the cloud itself.”

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By Tom S. Noda
Computerworld Philippines
March 4, 2010

To achieve its vision for Windows to become the best Web platform, Microsoft recently launched WebsiteSpark, an initiative designed to set up a partner network and enable business growth for start-up Web development and design companies.

Ed Quek, Web and client strategy lead of Microsoft Asia-Pacific, said WebsiteSpark drives new business opportunities by connecting Web professionals and hosters with an ecosystem of customers, partners and other professionals with complementary technologies.

“This is for firms doing business on the Web like blogging and also for SMEs (small medium-enterprises) who don’t have their own Web development team to help them in their digital marketing,” Quek said.

As the latest initiative in the Spark family of programs, which includes Microsoft BizSpark and DreamSpark, the WebsiteSpark Program provides Web professionals with Microsoft software and solutions, together with related tools, training and support.

Along with the launching of WebsiteSpark, Microsoft also introduced new tools that are described to create richer and more compelling Web experiences for Web professionals. They are the Web Platform Installer 2.0 and the Windows Web Application Gallery 2.0.

Under the WebsiteSpark program, Web development and design companies with up to 10 employees and owners can participate in the software giant’s initiative.

“WebsiteSpark is not only meant to jumpstart business development for small professional Web development and design companies but the program also provides customer access to Microsoft’s development tools for three years with no up-front cost,” Quek said. “We want to ensure local Web Pros that when they enroll in the program; they can take advantage of driving new business opportunities through connections with partners and customers all over the world.”

Quek said the Web development market in the Philippines is pegged to be at Php1 billion, mostly providing services to the hospitality industry, also consumer to consumer sites, the business to consumer sites, among others.

He said that besides offering developer tools and production license for hosting, the program further helps in overcoming cost hurdles via free training support and legit software.

Yet Quek said the program’s benefit to Microsoft would be for people to use Windows as their Web platform of choice.

“We want people to use Windows as the best web platform,” Quek said.

The DigitalFilipino.com Club and Philippine Software Process Improvement Network are among the first Filipino organizations to take part of the WebsiteSpark program. 

In addition to software, solutions, training and support, the program will extend the reach of participating companies by featuring their offerings in a WebsiteSpark marketplace, supported by Microsoft marketing vehicles. This marketplace will help them connect with new prospective customers worldwide.

“WebsiteSpark will drive innovation in the local Web development industry.  Web Pros will be able to benefit from Microsoft marketing and business networking vehicles that will allow them to expand their customer base and increase revenue growth,” Quek said. “We want to build a better business and technical ecosystem for Filipino Web developers and Web agencies, and we will continue to help Web Pros expand their business opportunities.”

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By Howard Wen
Computerworld (US)
March 4, 2010

FRAMINGHAM - Open-source software is one of the great success stories of the past few decades. The Apache HTTP Server is the world’s most popular Web server, Linux has more than held its own against Unix and other proprietary operating systems, and Mozilla’s Firefox browser has given Microsoft’s Internet Explorer strong competition over the years.

Could the same philosophy — the free and public dissemination of underlying code and specs, with multiple developers from disparate sources contributing to the design — work for tech gadgets as well? Will we one day commonly use smartphones, netbooks or other gadgets that have been developed under an open-source model, maybe even preferring them over proprietary products like the iPhone?

After all, it’s possible today to design a device — including its electrical and mechanical architecture — on a personal computer with CAD and schematic design software, order nearly all the components needed for it online, and then process the manufacturing of a prototype through a low-cost supplier. So the idea of organizing an open-source project online to build a device isn’t far-fetched, nor is it one that requires millions in start-up funding.

But can such gadgets succeed against those developed by established commercial manufacturers with deep pockets? Mark Driver, a Gartner analyst who specializes in open source, thinks that open-source gadgets have the best chance in markets where the technology has matured to the point that it is commonplace.

“Open source is about commoditization,” Driver says. “These products are taking a market where there really isn’t a lot of concrete differentiation … between what’s out there and providing an alternative, which is exactly what open source does right. Linux got wildly popular not because it did something new; it’s because it did what Unix did, but did it in a much more open fashion.”

Defining open-source hardware

While there are numerous open-source computer and electronics components available today, only a handful of complete tech gadgets are being developed under an open-source philosophy. However, what exactly defines a hardware project as being open source remains … well, open.

Generally, hardware that is “open sourced” means at least some of its plans have been made available to the public, thus allowing others to contribute to its development or, if permitted by its creator, to manufacture the device themselves or even modify the plans to create a new device.

Always Innovating Inc., for example, encourages outsiders to contribute to the development of its ARM-processor-based tablet/netbook hybrid, the Touch Book. Weighing 1.8 lbs., the device features a touch screen, a removable keyboard and a customized Linux operating system distribution. It can run for 10 hours on a single battery charge.

The schematics for the Touch Book are freely available on Always Innovating’s Web site. “We also provide advanced support and consulting services for companies who want to build their own devices starting from our design,” says Chief Operating Officer Alexandre Tisserant.

“This is the way we are following: Build reliable, innovative products, and by opening them, you will get the necessary feedback and contributions to improve them and design new ones faster and easier,” Tisserant says.

That’s the open-source ideal, anyway. On the flipside, “the worst-case scenario would be a project emerging using an open-source moniker, and it ends up being nothing more than a marketing gimmick,” says Gartner’s Driver. “If it’s only from one vendor, or one source of support, those kind of things are the weakest forms of open source.”

Who’s in the market for open-source gadgets?

Unsurprisingly, the kind of user such gadgets are geared toward — and appeal to — the most is the tech hobbyist. The Touch Book has so far sold mainly to this crowd, says Tisserant, who says “several thousand” units have been sold. Yet his company is looking now to sell it to vertical markets. Because the Touch Book is highly customizable, it could easily be integrated into taxis or police cars, or connected to a hospital’s private network as an “always on” portable device for medical staff, Tisserant says.

Then there’s the Frankencamera, a Linux-based digital camera that can be programmed to control exposure, flash, focus settings and more. The camera is being developed by a team of graduate students at Stanford University and is meant for academic use.

“Specifically, we want to make this easy for graduate students doing research that could use a programmable camera, or undergraduate CS students doing courses in programming,” says Andrew Adams, one of the lead developers of the Frankencamera. “We’re graduate students ourselves, and this whole project is born out of our frustration with trying to program cameras to do what you want them to.”

A consumer-oriented open-source project that has so far failed to catch on is the Neo FreeRunner smartphone and its supporting Linux-based platform, called Openmoko. The project was launched by Openmoko Inc., with both the operating system and the design plans for the internal electronics and housing available for others to use and improve on.

The company officially stopped supporting the project in April 2009, according to Product Manager William Lai. “As time and technology progressed, the funds involved in competing with the likes of Apple, RIM, Android, etc. were out of our scope, and we soon realized that the technology outpaced our ability to deliver on a timely basis,” he says.

However, the Openmoko platform and FreeRunner phone are still being developed by a volunteer community.

Distributing and testing hardware is difficult

With software, anyone can download a copy of an open-source program and try it out practically instantly. It’s equally easy to give feedback to its developers and contribute code to fix bugs or add features.

The open-source model in software development thrives on this constant distribute-and-test process: The more copies of the code you can get into the hands of other people, and the quicker you do so, the faster the project’s developers can field feedback in order to fix and improve the software for its next release.

But applying the open-source model to hardware isn’t as straightforward. Copies of prototypes can be expensive to produce and distribute to fellow developers for evaluating and testing, so development doesn’t progress as quickly.

Tisserant calls this “the cost of the test”: “When you get your first piece of homemade hardware, you can do some modifications. But you will have to order a new piece with your new design. This takes time — a few weeks — as well as money.”

In order to seriously challenge the traditional proprietary model of developing hardware, a manufacturing time frame of less than one week would be ideal, says Tisserant: “The easier and faster you can test, the easier and faster you can learn.”

Turnaround time could be lessened with the use of affordable rapid prototyping or fabrication machines. For example, the body of the Frankencamera is laser-cut acrylic. So anyone with access to a laser cutter can take the plans for the Frankencamera’s body and make their own.

A device like the RepRap, a 3D printer for rapid prototyping, could play a significant part in open-source hardware development. The RepRap is itself open source. While commercially available 3D printers cost around $20,000 at the low end, the RepRap’s design is freely available to anyone who wants to build one. (Its developers estimate that the materials cost around $480.) What’s more, the RepRap can replicate many of its own parts, with the rest of its parts cheaply available, so you can build another one using the first.

“Someone with a RepRap or a laser cutter and a soldering iron can put together something. Open hardware designs combined with rapid fabrication gets at exactly the original intent of open-source software — if the design is open, you can modify it to meet your needs, and freely share those modifications with others,” says Adams.

Although the RepRap and other rapid-prototyping machines can speed up prototyping, they’re not an end-all solution since their capabilities are meant for creating only the housing or external case for a gadget. Such a machine can help build prototypes of, say, a netbook’s outer shell faster, but most of the device’s internal electronics still need to be sourced out for manufacture.

Nevertheless, opening up a device to the public (especially during its early design phase) encourages the formation of a community that can propose and contribute improvements. This can help reduce the number of prototypes that need to be built, saving money and time.

The lack of open-source culture among component makers

A device that is open source does not necessarily mean every component within its design schematic is also open source — in fact, it probably uses several proprietary parts.

Any consumer tech device is built with many smaller components. The makers of these parts are usually secretive about revealing their inner workings, unless it’s to a paying client. This can be a challenge for anyone trying to develop open-source hardware if their device’s design plans are to be released publicly.

“In the software world, there’s a rich culture of providing basic open-source building blocks like compilers, editors, support libraries and operating systems,” says Adams of the Frankencamera project. “Unfortunately, chip manufacturing is an inherently expensive business, and there’s far less room for the kind of altruistic sharing that seems to be the major motivator behind a lot of open-source contributors. Having to sign [non-disclosure agreements] to even see how to use a part like an image sensor is common.”

Although he and his fellow Frankencamera developers have encountered hesitation or refusals from companies they’ve approached to acquire information to help them build their digital camera, they have come across some willing to contribute — in particular because of the open-source aspect of their project. (Most of the Frankencamera’s electronics are commodity parts that anyone can buy. A few components, such as the camera’s power circuitry, were specially designed by the project’s team.)

“Companies that are hard to extract information or parts from don’t care whether you’re planning something open source or commercial — they’re equally reticent. People and companies that are willing to help are usually more willing to if it’s going to be open source; they know they’ll be able to benefit from any results too,” says Adams.

The issue of intellectual property

A big question swirling around open-source hardware projects is the legal issue of intellectual property — who owns what (including the whole and the individual parts) in an open-source device, especially if several people are contributing designs? Brendan Scott, a lawyer who specializes in IT law and runs the Web site Open Source Law, strongly advises the creators and lead developers of such projects to address this matter before anybody agrees to make anything.

As for how this should be handled, he says there is no one-size-fits-all answer. “In some cases, it will be better for individuals to retain intellectual property [in what they contribute]; in others, it will be better to transfer it to some holding entity. The main thing about intellectual property in a project is to turn your mind to the issue before you start — or soon after you start — rather than when you finish. By not addressing the issue, you may discover that the issue has been decided for you, perhaps in a way you are not happy with.”

Michael Arrington, founder and co-editor of the TechCrunch blog, might agree. In July 2008 he announced plans to create a low-cost Web tablet, later dubbed the CrunchPad. While the hardware development process wouldn’t be fully open, Arrington’s idea was to “design it, build a few and then open source the specs so anyone can create them,” as he wrote in the announcement.

The project got off to a promising start as TechCrunch partnered with Singapore-based Fusion Garage to develop and manufacture the CrunchPad. In late 2009, however, the agreement fell apart when Fusion Garage announced its intention to sell the CrunchPad without TechCrunch’s involvement. Fusion Garage CEO Chandra Rathakrishnan claimed that his company had sole intellectual property rights to the device, while Arrington said both companies shared IP rights.

Fusion Garage plans to sell the device as the JooJoo tablet, and TechCrunch has filed a lawsuit against Fusion Garage. As of this writing, Fusion Garage has been taking pre-orders for the JooJoo, which the company’s site says “will ship in 8 to 10 weeks.”

Asked what legal steps or counsel he and his Frankencamera developer colleagues have taken to protect their hard work, Adams says, “In this regard, life is easier when there’s no money to be made. Because everything we do is as students of Stanford University, we have pretty good legal avenues available to us if someone should try anything nefarious. So far, though, the vast majority of what we have heard from the general public is interest, encouragement and offers of help.”

Applying current open-source licenses to hardware

Another legal matter is whether current open-source licenses apply to hardware, at least suitably enough. Most were drafted in the context of software, and this is evident in their wording: The commonly used GNU General Public License refers to “the Program.”

Scott of Open Source Law postulates that with a generous reading, existing open-source licenses could be applied to hardware projects without modification. “It is not too far-fetched to think of hardware plans and component lists as the source from which an ‘object’ — literally — is ‘compiled’ or ‘assembled,’” he says.

“The intellectual property landscape for hardware is a little different from that of software,” Scott continues. “Copyright applies to copies of software, but does not typically apply directly to copies of hardware, particularly for items for which their form is functional — although making a copy of hardware can result in an infringement for the plans from which the hardware is made.”

Scott anticipates that, over time, licenses will be customized or amended in order to cover issues faced by hardware created under open source. For example, the TAPR Open Hardware License was specifically designed for hardware projects. And the Arduino project, an open-source electronics platform with both hardware and software components, uses a license for the designs of its hardware that is separate from the license for its firmware (the operating software that runs on it).

Making money (or not) from open-source hardware

Always Innovating’s Tisserant acknowledges that hardware companies going the open-source route might have lower profit margins, but he says they can benefit from lower research-and-development costs and shorter development cycles. “The goal is not to keep your secrets and live on endless royalties, but to share the knowledge and grow upon fast innovation,” he says.

Although Openmoko Inc. no longer supports the FreeRunner phone and Openmoko smartphone platform, Lai says the company isn’t through with open-source: “For the last year, Openmoko as a company has been focused on bringing open source in front of an audience of mass appeal. We want to continue to design products using open-source elements,” such as the WikiReader ($99), a pocket reader preloaded with Wikipedia content, says Lai.

As far as the developers of the Frankencamera are concerned, they have no business plan because their project isn’t meant to sell an end product. Their goal is to get the schematics of Frankencameras into the hands of students at other academic institutions, so they can build their own at minimal cost to use in their coursework and research.

In turn, they hope their project will “convince camera manufacturers that letting end users program their cameras is something that actually adds value and makes people want their product more, because there’s a community of enthusiasts constantly adding new features to it,” says Adams.

“How successful would the iPhone have been without the app store? Now why can’t you write and download apps to your camera? Our personal goals are to do interesting research, and give other people the tools to do interesting research, not to make money,” Adams says.

Selling open-source gadgets beyond the techie crowd

Jeff Orr, a technology analyst with ABI Research, thinks for an open-source hardware project to succeed in the marketplace against proprietary, commercial products, it still needs “some ownership — some individual, some entity — that is providing the workforce to assemble and distribute these products … Once I’ve bought it, what’s the support like? Is there a warranty if something goes wrong?”

Still, he is cautiously optimistic about the potential of open source at gadgets’ R&D stage: “Could [the open-source model] challenge the commercial research and development process? I think so … because you create a larger pool of knowledge that any individual or organization could learn from.”

But will an open-source gadget ever take off in the same way Firefox and Ubuntu have, becoming a household name among mainstream gadget users? Open-source gadgets will become more common, Gartner’s Driver predicts, but he is unsure if we will see one that appeals to a wide user base and can challenge an equivalent proprietary product.

“Will we see the same kind of revolution in those kind of devices that we saw in software? That’s probably a much less likely occurrence to happen, at least for the foreseeable future,” Driver says.

Howard Wen is a frequent contributor to Computerworld

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By Sharon Gaudin
Computerworld (US)
March 4, 2010

FRAMINGHAM - The already heated online search war cranked up a notch in recent days as Google officials openly blamed Microsoft for triggering the European Commission’s antitrust probe into its activities.

Analysts say that if true, Microsoft’s decision to seek an EC antitrust investigation into Google activities would mark the latest move in its continuing effort to knock the high-riding search vendor down a peg or two.

The EC announced late last month that it had launched an antitrust investigation of Google based on complaints from three firms, two with connections to Microsoft.

Over the past year or so, Microsoft has been spending a lot of money and development resources to capture some of Google’s 60% share of the search market. But while the release of Microsoft’s Bing search engine last summer did garner a lot of attention, Google still maintains the dominant position it has held in the search market for years.

Now Microsoft appears to be taking a different route — creating a legal storm that would distract Google officials and keep them from focusing on the future of the business.

“Against Google’s level of control,” any effort to compete directly in the search business “could take [Microsoft] a lot of years and a massive investment,” said Rob Enderle, an analyst with the Enderle Group. “This approach [using legal means to distract Google] potentially shortens their time and the investment.

“The disparity in market share is simply too large for them to close the gap unless Google makes a massive sustained mistake or is hit by a successful antitrust action,” he added.

Whit Andrews, an analyst at Gartner Inc., said it’s no surprise that the Microsoft-Google battle would enter a new realm, in this case the courtroom.

“I think that search is the most important crossroads in the history of information,” Andrews said. “I expect the striving conflict among the most powerful companies and countries in the world to intensify.”

In a conference call with journalists last week, Julia Holtz, Google’s top antitrust lawyer, blamed Microsoft for sparking the probe. “Microsoft is our competitor, and that explains many actions,” she said.

She noted that the three companies whose complaints triggered the investigation included Ciao, a German company acquired by Microsoft in 2008.

“Ciao [was] a long-time AdSense partner of Google’s, with whom we always had a good relationship,” Holtz said in a blog post. “However, after Microsoft acquired Ciao in 2008, we started receiving complaints about our standard terms and conditions. They initially took their case to the German competition authority, but it now has been transferred to Brussels.”

She also noted that a second complainent, Foundem, a U.K. price comparison site, is a member of of a trade group called iComp , which is largely funded by Microsoft.

French legal search engine ejustice.fr was the third company whose complaint against Google is under investigation by the EC.

Microsoft responded to Holtz’ charge by contending that Google responded to the EC investigation by pointing fingers rather than answering the charges.

Dave Heiner, vice president and deputy general counsel at Microsoft, added in a blog post that “Google hasn’t been shy about raising antitrust concerns about Microsoft in the last few years. Ultimately what’s important is not who is complaining, but whether or not the challenged practices are anticompetitive.”

Enderle noted that in the past, Microsoft frequently complained that rivals like Oracle Corp., Sun Microsoystems Inc. and Google were behind antitrust probes that targeted its actions.

Stuart Williams, an analyst with Technology Business Research, said users shouldn’t assume that Microsoft’s apparent legal challenge to Google indicates that it’s decided that Bing is not up to the challenge of taking on the search giant. It simply means that Microsoft is using all the tools in its arsenal.

“Both vendors have strong search technologies; the cases are not indications that either is throwing in the towel,” said Williams. “Large corporations can fight in the market as well as in the courtroom.”

The analysts do note that no matter who prompted the antitrust investigation, Google should prepare itself for the legal challenge.

“If you think about it, the validity of the charge should be based on the validity and substance of the evidence, not on whether a large competitor brought it to the enforcement agency’s attention,” said Enderle.

“I think this is a natural progression. Google’s should have been to anticipate that the fight they helped start with Microsoft would likely come back to haunt them. It’s like firing a nuclear bomb with the belief that the other side won’t turn around and use it against you.”

The antitrust action appears to be the latest battele in an escalating battle between Google and Microsoft on several fronts, from enterprise applications to operating systems and now especially to the burgeoning search market .

Nancy Gohring and Paul Meller of the IDG News Service, contributed to this article.

Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld . Follow Sharon on Twitter at @sgaudin , send e-mail to sgaudin@computerworld.com or subscribe to Sharon’s RSS feed .

Read more about government in Computerworld’s Government Knowledge Center.

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By Tom S. Noda
Computerworld Philippines
March 3, 2010

The Commission on Information and Communications Technology (CICT) said the Philippines is now set to lead other nations when it comes to rural informatics with today’s formal transfer in the country of the telecentre.org Foundation.

The telecentre.org which aims to improve the social and economic impact of grassroots telecentres around the world, was officially transferred from Canada’s International Development Research Centre (IDRC), to the telecentre.org foundation – an independent, non-governmental organization based in Manila. It was in Canada where telecentre.org was housed and grown since 2005.

“To locate this global initiative in the Philippines is truly an honor that confirms our nation’s status as an emerging leader in rural informatics,” said Secretary Ray Anthony Roxas-Chua III, chairman of CICT.

Chua led the foundation’s launch at the New World hotel in Makati City together with its funders and partners, and expressed hope that people from the global telecentre movement remain committed and steadfast in the pursuit of effecting social change through ICT.

Chua said telecentres are public places where people can use computers, the Internet and other emerging technologies to help promote economic and social development. 

In 2005, IDRC, Microsoft, and the Swiss Agency for Development and Cooperation, worked together to create telecentre.org. They claimed that after five years, telecentre.org have brought the benefits of the knowledge society to poor and isolated communities by making telecentres stronger and more sustainable.

“telecentre.org’s transfer to the Philippines represents success for us,” said Rohinton Medhora, vice-president, programs at IDRC. “It is also very much in keeping with IDRC’s mandate of building capacity in the developing world by housing and then transferring programs when they are able to function independently.”

For the last five years, telecentre.org and now the foundation, has worked with more than 200 telecentre networks and organizations spread across 70 countries to provide the support, tools, and opportunities that telecentres need to help people overcome poverty and create economic opportunities. And together, they have reached about 40 million telecentre users.

Akhtar Badshah, senior director, community affairs of Microsoft, said his company is proud of what telecentre.org has accomplished since 2005. “We look forward to seeing the initiative we helped create continue to make a difference in development through the new telecentre.org Foundation.”

He added the telecentre.org Foundation will continue to be a catalyst for the worldwide telecentre movement and work toward building an inclusive knowledge society.

“We will also work to deepen its engagement with the 200 plus telecentre network partners who have already helped make our global initiative a success. The foundation gratefully acknowledges the support of IDRC, Microsoft, SDC and the CICT,” Badshah said.

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By Sharon Gaudin
Computerworld (US)
March 3, 2010

FRAMINGHAM - The already heated online search war cranked up a notch in recent days as Google officials openly blamed Microsoft for triggering the European Commission’s antitrust probe into its activities.

Analysts say that if true, Microsoft’s decision to seek an EC antitrust investigation into Google activities would mark the latest move in its continuing effort to knock the high-riding search vendor down a peg or two.

The EC announced late last month that it had launched an antitrust investigation of Google based on complaints from three firms, two with connections to Microsoft.

Over the past year or so, Microsoft has been spending a lot of money and development resources to capture some of Google’s 60% share of the search market. But while the release of Microsoft’s Bing search engine last summer did garner a lot of attention, Google still maintains the dominant position it has held in the search market for years.

Now Microsoft appears to be taking a different route — creating a legal storm that would distract Google officials and keep them from focusing on the future of the business.

“Against Google’s level of control,” any effort to compete directly in the search business “could take [Microsoft] a lot of years and a massive investment,” said Rob Enderle, an analyst with the Enderle Group. “This approach [using legal means to distract Google] potentially shortens their time and the investment.

“The disparity in market share is simply too large for them to close the gap unless Google makes a massive sustained mistake or is hit by a successful antitrust action,” he added.

Whit Andrews, an analyst at Gartner Inc., said it’s no surprise that the Microsoft-Google battle would enter a new realm, in this case the courtroom.

“I think that search is the most important crossroads in the history of information,” Andrews said. “I expect the striving conflict among the most powerful companies and countries in the world to intensify.”

In a conference call with journalists last week, Julia Holtz, Google’s top antitrust lawyer, blamed Microsoft for sparking the probe. “Microsoft is our competitor, and that explains many actions,” she said.

She noted that the three companies whose complaints triggered the investigation included Ciao, a German company acquired by Microsoft in 2008.

“Ciao [was] a long-time AdSense partner of Google’s, with whom we always had a good relationship,” Holtz said in a blog post. “However, after Microsoft acquired Ciao in 2008, we started receiving complaints about our standard terms and conditions. They initially took their case to the German competition authority, but it now has been transferred to Brussels.”

She also noted that a second complainent, Foundem, a U.K. price comparison site, is a member of of a trade group called iComp , which is largely funded by Microsoft.

French legal search engine ejustice.fr was the third company whose complaint against Google is under investigation by the EC.

Microsoft responded to Holtz’ charge by contending that Google responded to the EC investigation by pointing fingers rather than answering the charges.

Dave Heiner, vice president and deputy general counsel at Microsoft, added in a blog post that “Google hasn’t been shy about raising antitrust concerns about Microsoft in the last few years. Ultimately what’s important is not who is complaining, but whether or not the challenged practices are anticompetitive.”

Enderle noted that in the past, Microsoft frequently complained that rivals like Oracle Corp., Sun Microsoystems Inc. and Google were behind antitrust probes that targeted its actions.

Stuart Williams, an analyst with Technology Business Research, said users shouldn’t assume that Microsoft’s apparent legal challenge to Google indicates that it’s decided that Bing is not up to the challenge of taking on the search giant. It simply means that Microsoft is using all the tools in its arsenal.

“Both vendors have strong search technologies; the cases are not indications that either is throwing in the towel,” said Williams. “Large corporations can fight in the market as well as in the courtroom.”

The analysts do note that no matter who prompted the antitrust investigation, Google should prepare itself for the legal challenge.

“If you think about it, the validity of the charge should be based on the validity and substance of the evidence, not on whether a large competitor brought it to the enforcement agency’s attention,” said Enderle.

“I think this is a natural progression. Google’s should have been to anticipate that the fight they helped start with Microsoft would likely come back to haunt them. It’s like firing a nuclear bomb with the belief that the other side won’t turn around and use it against you.”

The antitrust action appears to be the latest battele in an escalating battle between Google and Microsoft on several fronts, from enterprise applications to operating systems and now especially to the burgeoning search market .

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By James Niccolai
IDG News Service (San Francisco Bureau)
March 3, 2010

SANTA CLARA, CALIFORNIA - It’s not easy being Steve Ballmer. The Microsoft CEO was asked for the umpteenth time Tuesday if his company will ever be number one in search.

“There’s no good answer to this question. If you say yes you seem like you’re arrogant and if you say no it looks like you have no faith. So the answer is yes, someday,” Ballmer said.

“The truth is, the number one thing Google benefits from is they did it right first,” he said.

Ballmer was interviewed on stage Tuesday at the Search Marketing Expo in Santa Clara, California, by Danny Sullivan, editor in chief of Search Engine Land and a longtime search industry watcher.

A cornerstone of Microsoft efforts is a search and advertising deal with Yahoo, in which Microsoft Bing will become the search engine for Yahoo’s Web sites, with Microsoft taking a share of revenue, and Yahoo will handle search ad sales for both companies’ largest advertising customers.

The deal is about increasing Microsoft’s search volume, which helps it to fine-tune its search engine to give better results, and about bringing more eyeballs for advertisers, Ballmer said.

He was asked if Yahoo will survive as a search company as Microsoft tries to “climb over it” on the way to the top. “Growing overall search share is job number one, and we need them to be successful with us,” Ballmer said.

The CEO revealed that he’s not a big Twitterer. He’s said he’s more likely to share his thoughts in a blog post than “a set of short tweets.”

“I’m more of a consumer than an author in the real-time environment,” Ballmer said.

But he does have a stealth Twitter account under an undisclosed name. “I was tweeting basketball scores, but you wouldn’t know it unless you were a parent in the Lakeside basketball community,” he said.

Asked if Microsoft should buy Twitter, Ballmer said it’s “not clear” that would be a good move, and the microblogging service might be better off staying independent.

“They have a lot of credibility with the user community. Would they have that same credibility if they were captive [to Microsoft]? That’s not clear,” he said.

Facebook “very much wants to be an independent company, so we’ll continue to work the partnership with them,” Ballmer said.

Sullivan asked Ballmer if Microsoft is using smaller search companies as a way to raise antitrust complaints against Google. The European Commission said last week it was examining complaints against Google filed by three companies, some of which are linked to Microsoft.

“We’re not being silent, we’re expressing some of the issues and frustrations we see. Certainly sometimes that is unsolicited, but often times it’s because we’ve been asked,” Ballmer said.

“There are a set of issues we think are worth commenting about,” he said. “Ultimately, what’s lawful and unlawful is the purview of regulators. Don’t we know it,” he said, referring to Microsoft’s own history with antitrust regulators.

Asked if Google has a “lock-in” on publishers or advertisers that makes it harder for other companies to compete, Ballmer said there are “a lot of places where it is hard to break through,” but he said the conference wasn’t the right place to “itemize” Microsoft’s concerns.

He did suggest that Google retains data about advertisers’ campaigns that those companies might benefit from sharing with other search providers. “There are still things Google holds in,” Ballmer said.

Sullivan asked the audience of a few hundred advertisers, marketers and consultants if any of them were “frustrated” with Google’s behavior, and only one or two hands in the room went up.

Search will be a bigger share of Microsoft’s business going forward, Ballmer said.

“I guarantee search is going to be a growing share of Microsoft’s profits. That means it’s first got to break even, then get bigger, but that’s a growing share the way I do my math,” he said.

The biggest opportunities in search are in divining user intent and helping them complete a task, he said — something Google and Yahoo are also working on. He gave the example of his own frustration trying to gather data about debt as a percentage of countries’ gross domestic product.

“I knew what I wanted, I could have drawn an Excel spreadsheet and I just wanted to search to get the data to put in the spreadsheet. That shouldn’t be that hard,” he said.

Microsoft will keep investing in Cashback, a program in which Microsoft pays partial refunds to customers who make purchases through sponsored links on its site. But the company might make some changes while keeping the basic concept intact. “It hasn’t worked fantastically, in the sense it hasn’t completely changed the economics of the business. But it has certainly had positive results, so I’d expect us to continue Cashback.”

Microsoft seems to have learned something from the privacy backlash that hit Google Buzz, its social networking project. Privacy is “a lot more in our mind post the buzz around Buzz,” Ballmer said.

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By Erik Larkin
PC World (US)
March 3, 2010

SAN FRANCISCO - A new security advisory from Microsoft warns about a risk involving any version of Internet Explorer on Windows 2000 and Windows XP that can allow a malicious Web site to infiltrate your PC.

The vulnerability, detailed in an advisory put out yesterday, allows a specially crafted site to essentially reach through Internet Explorer using VBScript to access “inherently unsafe” Windows Help files, according to a Microsoft Security Research & Defense post. An attack would display a dialog box that pushed you to hit F1, which is required to complete the attack.

According to US-Cert, an attack could come from a Web page, an HTML e-mail or an e-mail attachment, as long as Internet Explorer was used to display the file (IE’s engine is often used to render HTML for other applications, even if you don’t see the usual IE program window). Windows Server 2003 is affected as well, but the default IE configuration mitigates the threat. Windows Vista, Server 2008 and Windows 7 are not affected.

If you happen across a site that displays a message box that won’t go away that exhorts you to hit F1, log off or use the Windows Task manager to close IE. Also, if you’re comfortable working on the Windows command line, the MSRC post offers a command that can “lock down the legacy Windows Help system” to prevent it from loading and guard against this threat (all typed on one line):

And to reverse the change:

The post also lists more standard workarounds, such as changing IE intranet security zone settings, that can also help protect against potential attacks.

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By Robert McMillan
IDG News Service (San Francisco Bureau)
March 2, 2010

SAN FRANCISCO - Steer clear of the F1 key while surfing the Web, at least for a little while.

Microsoft warned Monday of a new vulnerability that affects Internet Explorer users, saying that it could be exploited by hackers to install malicious software on a victim’s computer.

The flaw lies in the way Microsoft’s VBScript works with Windows Help Files in Internet Explorer. But for an attack to work, the victim must press the computer’s F1 key, Microsoft said. “Our analysis shows that if users do not press the F1 key on their keyboard, the vulnerability cannot be exploited.”

This type of attack is considered harder to pull off because of this F1 key requirement, but Web-based attacks have emerged as a major source of malicious software over the past few years.

The bug was discovered by security researcher Maurycy Prodeus, who posted details of the attack on Friday.

It affects Windows 2000, Windows XP and Windows Server 2003.

Microsoft has not seen the flaw exploited in any online attacks to date, the company said Monday. Microsoft did not say whether it will fix the bug in its next set of security updates, due March 9, but it usually needs more than a couple of weeks to test and release new security patches.

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By Nancy Gohring
IDG News Service (Seattle Bureau)
March 1, 2010

SEATTLE - Microsoft and Google are stepping up their war of words. This time it’s Microsoft’s turn: It says Google is pointing fingers rather than addressing the European Commission’s investigation into the search giant.

Earlier this week, the European Commission acknowledged that it had begun looking into three antitrust complaints filed against Google. In response, Google has defended its search policies but has also blamed Microsoft for triggering the investigation, because Microsoft owns one of the companies that complained and is linked to another.

“Google is telling reporters that antitrust concerns about search are not real because some of the complaints come from one of its last remaining search competitors,” Dave Heiner, vice president and deputy general counsel at Microsoft, wrote in a blog post on Friday.

There’s a reason for that, he said. “Complaints in competition law cases usually come from competitors,” he wrote. “Google hasn’t been shy about raising antitrust concerns about Microsoft in the last few years, either. … Ultimately what’s important is not who is complaining, but whether or not the challenged practices are anticompetitive.”

Microsoft, which has faced its share of antitrust complaints, is “among the first to say that leading firms should not be punished for their success,” he said. “Our concerns relate only to Google practices that tend to lock in business partners and content (like Google Books) and exclude competitors, thereby undermining competition more broadly.”

From its side, Google on Thursday generally described its search ranking technology and said it never manually chooses results. One of the companies that complained to the commission, Foundem, suggests otherwise. Foundem believes it was essentially blacklisted from Google’s search results for a while because the company competes with Google.

Google also stressed the challenges involved in processing hundreds of millions of queries a day. The company didn’t reveal anything new about the way it handles search, but it said news of the Commission’s investigation had prompted “lots of questions” about how Google’s ranking works.

Google dominates the European search market, with about 85 percent market share in many countries, while Microsoft’s Bing typically has closer to a 3 percent share.

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By Gregg Keizer
Computerworld (US)
March 1, 2010

FRAMINGHAM - Microsoft has several other botnets in its crosshairs, and believes it can use the same legal tactic against them that it deployed last week to strike at the Waledac botnet’s command-and-control centers.

But the company also admitted that it had not yet severed all communications between the controllers of Waledac and the thousands of compromised Windows computers used by hackers to pitch bogus security software and send a small amount of spam.

“This shows it can be done,” said Richard Boscovich, senior attorney with Microsoft’s Digital Crimes Unit. “Each botnet is different, of course, but this is another arrow in the quiver. This is not the last [effort]…. We have other operations on the drawing board.”

Last Wednesday, Microsoft announced that it had been granted a court order that yanked nearly 300 sites from the Internet. Those sites, Microsoft said, were a key link between hackers and the PCs that make up the Waledac botnet. The legal tactic, which garnered accolades from many security professionals as a precedent-setting move, resulted in what Microsoft called “a major botnet takedown” of Waledac, a fact that some researchers disputed.

The same method can and will be applied to other botnets, Boscovich said. He declined to say which zombie PC army is next on Microsoft’s hit list. “Of course this is scalable,” he said when asked whether the legal action against Waledac would work against other botnets, or was a one-off. “This is another tool we can now use, another mechanism that is available.”

In fact, when Microsoft officials sat down in early January to decide which botnet to target, they started with a list of six, then narrowed it to three, from which they selected Waledac. The remaining five unnamed botnets remain on Microsoft’s list.

“We wanted to challenge ourselves technically,” said Boscovich when asked why Waledac was chosen. “From the technical standpoint, it had a certain reputation.”

Waledac does have a reputation. The malware that infects victimized PCs was created by, and the botnet is maintained by, hackers who previously flooded the Internet with the Storm bot from early 2007 through mid-2008. Waledac’s makers “definitely know the ins and outs,” Joe Stewart, director of malware analysis at SecureWorks and a noted botnet researcher, said last Thursday.

Boscovich admitted that Waledac wasn’t the world’s biggest botnet, but said several things recommended it for the debut of Microsoft’s legal approach to bot smashing. Among them: The identified command-and-control domains were all registered with one domain registrar, VeriSign, which made it easier to coordinate the site shutdowns; and Microsoft had been in contact with several independent researchers who had dug deep into the malware’s code and the botnet’s behavior.

Even as Microsoft said it would again swing the legal sword, it also admitted it had not completely cut ties between the infected PCs and the hackers who control them.

“They were severely impacted [by the legal action], and we expect the severity of the impact to increase over the next several days,” said T.J. Campana, a senior program manager who works for Boscovich in the company’s Digital Crimes Unit. When asked whether communications between the Waledac hackers and the botnet’s PCs had been comprehensively severed, Campana answered, “By and large, the answer is no.”

Last week, Microsoft claimed it had grabbed control of more than 60,000 bots in the Waledac collection after the court order shuttered the 277 targeted domains. Several security researchers, however, questioned whether the tactic would cripple Waledac , or even disrupt its activities, since hackers have multiple mechanisms for passing commands to machines infected with Waledac.

As a fall-back, Waledac bots can communicate to their controllers “indefinitely” using IP (Internet Protocol) addresses that are hard-coded into the bot Trojan, SecureWorks’ Stewart said last week.

Campana acknowledged those alternate command-and-control links within Waledac, and said Microsoft is attacking those as well. He declined to provide details of what Microsoft was doing, or when — or even if — the Waledac bots would be unreachable by their makers. “In addition to the legal action against the domains, we have taken other technical measures,” said Campana. “At this point, we’re still working that angle and actively adapting our measures.”

Several message security and spam filtering companies and organizations, including Google ’s Postini and the U.K.-based SpamHaus, also disputed Microsoft’s claim last week that Waledac was a “major distributor of spam” and that crippling it would reduce spam.

Symantec’s MessageLabs also weighed in on the impact issue, and like other vendors, downplayed Waledac’s significance. “There’s been no real noticeable effect of the takedown,” Matt Sergeant, a senior anti-spam technologist with MessageLabs, said in an e-mail. “It’s one of the smallest botnets out there, and the court order appears to have had very little effect on its output.”

Microsoft countered, saying it’s too early to gauge its anti-Waledac moves. “We’re still looking at the impact this has had,” said Campana, referring specifically to the monitoring Microsoft’s doing of the volume of spam addressed to Windows Live Hotmail accounts. “It’s somewhat premature to say ‘yay or nay’ yet.” The next one or two weeks will tell the tale, Campana agreed.

But Boscovich would not promise that Microsoft would make Hotmail spam data public. “We’ll look at that [decision] fairly soon,” he said.

It isn’t the first time that Microsoft has said it has crippled a botnet built by this group of hackers. In April 2008, the company took credit for crushing the Storm botnet — Waledac’s predecessor — saying that the malware search-and-destroy tool it distributes to Windows users every month disinfected so many bots that the hackers threw in the towel .

As with the Waledac take-down, researchers at the time disputed Microsoft’s claim that it had beaten Storm into submission.

Campana urged Windows users to run the Microsoft-made Malicious Software Removal Tool (MSRT) to scrub Waledac from infected systems, and up-to-date anti-virus software to keep it off still-clean machines. “This is definitely a preventable issue,” he said.

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By Nora Terrado

Despite the prevalence of conspiracy theories and climate change skepticism, man-made global warming is a widely accepted fact, and one that most scientists agree upon. The Intergovernmental Panel on Climate Change, the leading body for the assessment of climate change, established by the United Nations Environment Programme (UNEP) and the World Meteorological Organization (WMO), suggests that the observed increase in global temperatures is very likely due to observed increase in human greenhouse gas concentration.

Green computing, the practice of efficient and ecofriendly IT, is becoming today’s norm. Addressing the need to minimize the environmental impact of computing resources, which accounts to three percent of the world’s greenhouse gas (GHG) emissions, has become even more crucial as computers play increasingly important roles in our daily lives.

Coincidentally, pundits believe that IT itself is the answer to addressing the eco-compliance needs of the remaining 96% to 97% of GHG contributors.

The work has already been started as IT companies the world over tread on the green path. Many corporations are adapting environmentally sustainable ways to conduct their business, with some even going great lengths to accommodate full ecological compliance. Citing a survey, Jose Iglesias of Symantec Corporation writes, “of more than 1,000 large enterprises in 15 countries, nine out of 10 IT organizations see their role in minimizing their company’s environmental footprint as very or extremely significant.”

The high-tech industry, during the 2009 Climate Change Summit in Copenhagen, has pledged substantial reduction of its carbon footprint. According to TheDailyGreen.com’s Brian Clark Howard, technology titans Google, Intel, Hewlett-Packard, Dell, Lenovo, Microsoft, Yahoo and Sun Microsystems have all joined with the EPA, the World Wildlife Fund and others to develop an ambitious industry-wide goal of slashing the amount of energy computers consume. The Climate Savers Computing Initiative has the goal of reducing computer energy use by 50% by 2010.

“If there’s follow-through, the scheme is expected to save $5.5 billion in energy costs and cut emissions by 54 million tons a year, the equivalent of 11 million cars or 20 coal-fired power plants,” writes Howard on 5 Signs the Computer Industry is Going Green.

Philippine companies are not far behind the green trend. Across sectors, Filipino organizations have followed, and in some cases, are leading the new green revolution.

In real estate, Ayala Land is developing the country’s foremost eco-sustainable community. Nuvali, located 40 minutes south of Metro Manila, is touted as the country’s largest and most environmentally friendly business district.

One of Nuvali’s first tenants is relationship management service provider, Convergys. Its Nuvali TechnoHub features green architecture and boasts an abundance of trees and shrubbery for better environmental air quality and habitat enhancement.

The energy sector also fronts key players in the sustainability practice. One of the more popular companies in this industry is Solar Electric Company (Solarco), developers of the E-jeepney, which is known as pioneers of home solar system in the Philippines.

On the other hand, ECHOStore leads the retail sector in promoting the use and consumption of environmentfriendly products. Located at Fort Bonifacio, the store doubles as a hub where people can exchange ideas about sustainable living.

From the corporate to the individual level, green computing is slowly being adapted by Filipino users.

Forecasts on green computing point upward as manufacturers take notice of the increasing environmental awareness of consumers, prompting further research and development of earth-friendly products.

A study by the US-based Consumer Electronics Association indicates that more consumers are inclined towards buying “green” electronics, with 89% expecting their next purchase to be “green.”

Cost poses as a huge hurdle for Filipino consumers. However, the practice of green computing and eco-friendliness in general enjoys continually growing support in the country.

In 2009, 15 million Filipinos in 647 cities and towns participated in the hour-long lights off initiative of Earth Hour, a considerable jump from a year earlier which garnered one million participants. The 10-fold jump in the number of participants was attributed to the Filipinos’ increasing awareness of climate change and its effects, according to Philippine Daily Inquirer.

Thanks to the media, particularly the Internet, the global citizenry is becoming more aware of the adverse effects of climate change. With the effective tools of mass communication, it is only an issue of doing away with apathy and adopting genuine concern for Mother Nature that separates us to a greener future.

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By Agam Shah
IDG News Service (New York Bureau)
February 26, 2010

NEW YORK - Intel faces challenges in migrating from Windows XP to Windows 7, including application incompatibility and system readiness, the company said on Wednesday.

Intel worked with Microsoft to develop Windows 7 into a stable operating system, but there is still a lot of heavy lifting involved before migrating PCs to the new OS inside Intel’s environment, wrote Intel staff engineer Roy Ubry in a blog entry. Challenges include issues related to backward application compatibility, Web browser support, 64-bit computing and privacy controls.

“It means that a significant amount of work needs to be invested to prepare for Windows 7 application readiness,” Ubry wrote.

Intel last year announced it would migrate from the nine-year-old Windows XP OS to Windows 7 OS, skipping Vista, which was released in 2007. Now the company is starting its transition to Windows 7.

One of the biggest issues involves migrating applications that can run natively on Windows XP to Windows 7. The move from Windows XP systems to 64-bit computing in Windows 7 presents an application compatibility challenge while migrating PCs, Ubry wrote.

Windows 7 no longer supports 16-bit programs, and Intel still has many legacy applications that will require the company to support older operating systems.

“Initially, you would think this would not be a big concern; 32 bit computing has been around for many years, and most applications have been ported to 32 bit,” Ubry wrote. But for companies that want to migrate to Windows 7, the 16-bit programs will need to be changed to either 32-bit or 64-bit programs.

Another challenge involves the way Windows 7 deals with 32-bit programs. Windows 7 saves 32-bit programs on a different path — typically in a directory called Program Files (x86) — from 64-bit programs, which are saved in the Program Files directory. That raises a set of problems while searching for specific applications, Ubry wrote.

“Applications that are hard coded to look for ‘Program Files’ at runtime will fail when the application is installed in ‘Program Files (x86)’,” Ubry wrote.

As much of a challenge as it is, the move to 64-bit computing is necessary and timely, Ubry wrote. It prepares Intel for future computing needs and takes advantage of the higher memory capability of systems available on the market today.

Intel has also delayed deployment of Internet Explorer 7 and IE 8, as they are not compatible with specific add-ons and applications written for Internet Explorer 6. Many applications like some Office add-ons and versions of Java are written to run with IE 6, and “mitigation of these issues must be addressed,” Ubry wrote.

Intel is also trying to tackle some improved privacy features built into Windows 7 that could create issues when trying to run programs. Microsoft has improved security in Windows 7 with an improved UAC (User Access Control) feature, which seeks permission from a user before providing access to programs. But some programs may not seek user permission and could just fail without warning, Ubry wrote. Microsoft has provided an answer that could remedy the problem with the option to run the program as an administrator.

Intel is also taking a number of steps to migrate smoothly to Windows 7. The company has set up application inventories and test environments and has established a “safety net” to run native XP applications. The safety net includes running XP applications in virtualized environments or using XP Mode, a feature in Windows 7 that allows users to run native XP programs.

A representative of Waggener Edstrom, Microsoft’s public-relations agency, said that he would arrange for someone at Microsoft to speak about Intel’s issues, but no one has yet been made available for comment.

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By Nancy Gohring
IDG News Service (Seattle Bureau)
February 25, 2010

REDMOND, WASHINGTON - Microsoft on Wednesday announced a suite of hosted cloud services that will be delivered from a facility dedicated to US federal government users.

Microsoft made the announcement at its Redmond, Washington, headquarters during its annual U.S. Public Sector CIO Summit.

The services available in Business Productivity Online Suite Federal include Exchange, SharePoint, Office Live Meeting and Office Communications, and are hosted from special facilities in an effort to meet the particular needs of federal agencies.

“It’s a separate, dedicated infrastructure in secure facilities,” said Rob Markezich, corporate vice president of online services at Microsoft.

Physical access to the site will be controlled with biometric systems, and the only people who will be able to access the facility will be U.S. citizens, he said. “We’ve heard quite often from customers in the U.S. that to meet certain regulations that was a requirement,” he said.

Those workers will also be required to undergo “rigorous” background checks including fingerprinting, he said.

Other users including state agencies can use the federal service, but its use costs more than Microsoft’s standard BPOS service, which complies with many of the rigorous standards that most state agencies require, he said.

Judging from the questions from the audience at the event, federal agencies may be interested in the concept but worry about a couple of potential issues including connectivity and security. “The more that’s in the cloud, the more bandwidth you need,” one conference attendee said during a question-and-answer period, complaining about connections from commercial Internet providers. “What’s the strategy for helping us get to the cloud reliably?”

Most customers that would use the federal service are likely to use dedicated network connections to Microsoft’s data centers, Markezich said.

But dedicated lines come with additional costs that often-strapped government agencies likely don’t have. Other attendees asked if government programs like E-rate, which helps connect schools and libraries to the Internet, or Internet 2, a consortium of universities that works with the government to build networks, might help fund such dedicated connections. Microsoft said it has begun investigating whether that might be a possibility.

The company will also have to satisfy government agency liability concerns, particularly around security violations. Without describing the details, Markezich said that Microsoft specifies the terms of its liability for data in its contract. “The principle we use is it’s your data, we don’t look to make money on it other than the service fees you pay us,” he said. The contract describes how Microsoft protects data and what happens if it becomes unavailable or compromised, he said.

Microsoft also announced all of the government certifications that its standard BPOS service now complies with, including the Health Insurance Portability and Accountability Act, Family Educational Rights and Privacy Act, International Organization for Standardization 27001, Federal Information Processing Standard and Trusted Internet Connections.

The federal service supports all of those plus the rigorous International Traffic in Arms Regulations. Customers can buy service contracts now, with migration to the hosted suite expected to occur over the next several months, Markezich said.

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By Gregg Keizer
Computerworld (US)
February 24, 2010

FRAMINGHAM - In the five months since its release, Microsoft’s Windows 7 has captured twice the usage share than did Vista in the same time period, a Web metrics company said today.

According to NetApplications.com of Aliso Viejo, Calif., Windows 7 accounted for 9% of all operating systems in use online for the month through last Sunday. By comparison, Vista had a 4.5% share five months after its late-January 2007 release to retail.

Microsoft shipped Windows 7 on Oct. 22, 2009.

Windows 7’s trajectory has been faster than Vista’s ever since the former’s release, with the newer operating system beating Vista to the 4% mark by several months. By the end of January 2010, Windows 7’s usage share was 7.5%, also double the 3.75% that Vista enjoyed by the end of its fourth month.

“Looking at the trends, the [Windows 7] growth rate seems to be strong and consistent, with no visible decline,” said Vince Vizzaccaro, executive vice president with NetApplications.

Vizzaccaro also noted that the difference in Windows 7’s weekend and weekday scores has been increasing, a sign that, “personal usage is growing faster than corporate usage, which fits the expectations,” he said. In the past, Vizzaccaro has explained that the usage share of newer versions of Windows climbs on weekends as a greater percentage of computers online are home machines. Enterprises traditionally lag behind consumers in the uptake for new versions of Windows.

Microsoft’s operating systems accounted for a combined 92% of all OSes powering computers that went online last month. The bulk of that, 66.3%, was Windows XP, with Vista at 17.4%. Apple’s Mac OS X controlled just 5.1% of the usage market.

If the trends of the last three months persist, Windows 7 will overtake Vista as the second-most popular operating system — and grab the No. 2 spot behind XP — by June.

NetApplications measures operating system usage by tracking machines that visit the 40,000 sites it monitors for clients, which results in a pool of about 160 million unique visitors per month.

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By Paul Krill
InfoWorld (US)
February 23, 2010

SAN FRANCISCO - Rather than targeting Web and email servers, attackers these days are prone to going after enterprises from the inside out, compromising end user systems and then using them to access confidential data, according to a Web traffic analysis report by security-as-a-service provider Zscaler.

Based on a recent study of traffic passing through its global network,  Zscaler’s “State of the Web — Q4 2009″ report also notes trends including issues with botnets, corporate Internet access policies, and the use of the Internet Explorer 6 browser. Officially being released on Tuesday, the study analyzes Web traffic volumes covering several thousand Web transactions per second and hundreds of billions of Web transactions.

[ InfoWorld's Roger Grimes explains how to stop data leaks in an enlightening 30-minute Webcast, Data Loss Prevention, which covers the tools and techniques used by experienced security pros. ]

Zscaler found attackers were prone to embedding JavaScript or malicious iframes to pull content from an attacker’s server, whereupon the content is rendered in a user’s browser, said Mike Geide, senior security researcher at Zscaler, in an interview on Monday.

“The malicious content will then compromise the end user either through a vulnerable browser or through vulnerable client applications such as Adobe Acrobat Reader,”  Geide said. Malware then can steal victims’ credentials.

“It’s recommended that users take extra precaution when doing financial transactions online and if at all possible to utilize Web-based protection,” Geide said. He acknowledged Zscaler offered services to remedy the issue but noted the company is not the only vendor to do so.

Zscaler also found significant use of the Internet Explorer 6 browser, even though it has been succeeded by two more secure generations of Microsoft’s browser.  Version 6, for instance, does not maintain malicious URL and phishing block lists, the report said.

Botnets present issues, according to Zscaler. “We’re seeing a lot of botnets,”  Geide said. Zscaler blocks botnets, which can take over systems, said Geide.  Zscaler also found some users attempting to deploy anonymizers, which hide a client IP address to enabie access to undesirable content such as gambling or pornography sites, he said.

Another issue, darknets, involves unallocated IP space and infected hosts on the network. This can lead to disclosures of internal information, said Geide.  Also, attackers have launched phishing attacks from sites such as the recently removed fake social networking site, coolxd.com, according to Zscaler.

In other findings, Zscaler found that content such as JPEG and GIF was more prominent than JavaScript and HTML. “The Web is very media-rich at this point in time,” Geide said.

Additionally, ZScaler found that the Firefox browser is slowly gaining wider adoption, although the company needs more time to determine precise browser usage trends. “Internet Explorer is still leaps and bounds ahead of Firefox as far as the enterprise user goes,” said Geide. Firefox gained more than 6 percent in market share in December, Zscaler found.  Still, Internet Explorer’s share was at about 70 percent by the end of 2009.

Zscaler found Facebook predominant as a social networking site.  Three-quarters of social networking traffic traversing the Zscaler network went to Facebook.

This story, “Attackers going after end users rather than servers,” was originally published at InfoWorld.com. Follow the latest developments in security at InfoWorld.com.

Read more about security central in InfoWorld’s Security Central Channel.

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By James Niccolai
IDG News Service (San Francisco Bureau)
February 23, 2010

SAN FRANCISCO - Amazon.com has agreed to pay Microsoft an undisclosed sum as part of a patent cross-licensing deal between the companies announced on Monday.

The agreement gives each company access to the other’s patent portfolio and covers a wide range of products and technologies, Microsoft said in a statement.

Among them, the agreement will shield Amazon from patent litigation against its Kindle e-reader, which includes some open-source software components, and against its use of Linux-based servers, Microsoft said.

Microsoft has asserted in the past that Linux and other open-source software may violate hundreds of its technology patents. The assertion angered open-source advocates, in part because Microsoft did not disclose the patents it said were being infringed.

Meanwhile, Microsoft has signed patent deals with several vendors that include coverage for their use of Linux and open source, including Novell, LG Electronics and Fuji Xerox. The deals are part of a broader IP licensing program that Microsoft kicked off in 2002.

Early last year Microsoft sued TomTom, a maker of in-car navigation systems, for allegedly violating eight of its patents, including three related to TomTom’s implementation of Linux. TomTom paid to settle the suit.

Monday’s statement doesn’t refer to any specific Microsoft products covered by the Amazon agreement. Terms of the deal are confidential, Microsoft said, and a company spokesman declined to comment further.

Microsoft said its licensing program is designed to give other companies access to its research and development efforts and its growing portfolio of patents. It has entered into more than 600 licensing deals since 2002, it said.

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By AJ Glasser
GamePro (online)
February 22, 2010

SAN FRANCISCO - At the Mobile World Congress 2010 in Barcelona this week, both Sony and Microsoft announced new phones that support PlayStation Network and Xbox Live, respectively. Platform agnostic gamers’ lives are about to get complicated.

Since CES 2010 last month, we’ve known that PlayStation Network is Sony’s focus for cross-device promotion (PCs, Bravia TVs, etc.); but now we know they’re bringing that to mobile phones, too — as is Microsoft. According to news and preview coverage of both companies’ presentations, the new Sony Ericsson phones will be PSN-enabled, and the Windows Phone 7 Series will offer total Xbox Live support, including games, avatars, profiles, and Achievements.

It’s unclear at this time if Sony will step up its mobile PSN service to include the same level of gamer support. It’s pretty clear, however, that the Sony-Microsoft rivalry will continue on the next generation of hardware.

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By Sharon Gaudin
Computerworld (US)
February 19, 2010

FRAMINGHAM - Today’s decision by U.S. and European regulators to let Microsoft Corp. and Yahoo Inc. join their search businesses could significantly heat up competition in a business that in recent years has been dominated by Google Inc.

“This could be a big change for the search industry,” said Dan Olds, an analyst at Gabriel Consulting Group. “It combines the search efforts of two large players that both have a small search presence, but have a lot of resources and assets which they can devote to competing against Google.

“I think that this will ramp up both competition and innovation . Yahoo and Microsoft now have one common enemy — Google. And they will devote all of their energies toward making their search a more attractive option both for users and advertisers,” Olds added.

Microsoft and Yahoo - both major Google rivals in multiple businesses — announced this morning that both the U.S. Department of Justice and the European Commission have approved a agreement between the two firms to have Microsoft’s Bing search engine power Yahoo’s sites. Microsoft and Yahoo signed the agreement last summer pending regulatory approval.

The companies disclosed today that a joint engineering team will begin adapting Bing for the Yahoo site “in the coming days” and that they hope the engine is added to the Yahoo site, at least the United States, by the end of this year.

The partnership, which includes Yahoo selling premium search advertising services for both companies, is a direct attack on rival Google, which has long dominated the search market. Google accounts for more than 64% of worldwide searches, according to multiple research firms.

In an email to Computerworld , Google spokesman Adam Kovacevich said the search company welcomes the new competition.

“There has always been robust competition in our industry, which keeps us on our toes and benefits users,” wrote Kovacevich. “We compete against a number of alternatives, including traditional search engines, vertical search sites, social networks, and other forms of online and offline advertising.”

While most analysts agreed that the Microsoft-Yahoo search plan doesn’t present a short term problem for Google, Olds said the search giant should keep a close eye on on their longer-term actions.

“Google definitely needs to take this threat seriously,” Olds said. “Their two biggest and most well-heeled search competitors are now joined at the hip with the single goal of taking away Google’s biggest, and essentially only revenue source. This definitely should get their attention.”

“They need to realize that this is a new entity that is going to go all out against them,” he added. “Even though Bing alone hasn’t made a lot of headway against Google, it did make a significant splash when it was introduced and that served notice that Microsoft is serious about competing and raising the bar. With Yahoo, they now have a shot to make it more of a fight. I think this is really the best chance anyone has to be a viable competitor to Google.”

Ezra Gottheil, an analyst at Technology Business Research, said that a combined Microsoft and Yahoo search business faces a very tough task to take any market share away from the very well funded Google.

“Google’s the leader in search, just like Microsoft’s the leader in operating systems and PC applications,” Gottheil said. “Knocking off the leader is difficult. It’s not like Microsoft has been underspending on search. Bing needs to be significantly better to grow faster.”

Allen Weiner, an analyst with Gartner, Inc., doesn’t expect the Microsoft-Yahoo combination will cause any panic withing Google’s walls.

“Is Google worried? Not in any way, shape or form,” said Weiner. “It’s a company that’s not short on hubris. Even if they have any minor degree of anxiety, I think they’re in the don’t-let-them-see-you-sweat mode. I don’t think they’re motivated by a lot of externality.”

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When XP is Discontinued

By Fei Lumbania on February 19, 2010

By Lincoln Spector
PC World (US)
February 19, 2010

SAN FRANCISCO - Robert Pepe wants to know if XP will still be safe after Microsoft ends support in 2014.

XP will probably be safe for a long time after Microsoft stops issuing security updates.

First of all, it will have had more than 12 years of updates and security patches by then. That will almost certainly make it more secure and stable than whatever version of Windows is the current new thing.

And remember that malware changes faster than operating systems. The threats you’ll have to worry about in 2014 (when Microsoft discontinues XP support) won’t be written to take advantage of holes in an outdated, obsolete operating system that few people are still using.

Nevertheless, unless money is extremely tight, you may want to replace your current PC with a new one before 2014. If you’re concerned that an important productivity application won’t work with Windows 7, you should make an effort to find out. The overwhelming majority do.

And if yours doesn’t, you may be able to use Windows 7’s XP Mode, which runs the older OS in a virtual machine.

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By Computerworld Philippines Staff
February 18, 2010

Convergys has entered into a global strategic relationship with software giant Microsoft Corp. to “change the game” for communications providers and utility companies.

According to Convergys, it is set to launch the Convergys Smart Communications Suite powered by Microsoft – which the company claims is the “first pre-integrated and pre-configured billing and customer care platform to rapidly deploy and launch new and exciting business and consumer services.”

Bob Lento, president of Information Management, Convergys, said the company’s partnership with Microsoft is aimed at helping both their customers to grow faster and provide a better customer service experience.

“Working together, we are providing new capabilities to service providers to launch new services faster, provide superior customer service experiences, and create new or enhance business growth plans at a total cost of ownership that simply can’t be matched,” Lento said. “The result is a solution that ushers in a new era of affordable innovation and customer-centricity.”

Convergys will be delivering the solution suite powered by Microsoft. It will provide a comprehensive next-generation business support system (BSS) that dramatically improves the customer experience. By combining Microsoft Dynamics CRM and Microsoft SQL Server 2008 R2 with the modular business support system capabilities of Convergys, the solution supports a shared vision of enabling service providers to rapidly deliver a wide range of new and differentiated services.

The Smart Communications Suite is currently undergoing development. Convergys described the technology as inherently flexible to meet the demands of companies and the growing demands of their customers.

To offer a compelling alternative to rival billing and CRM platforms, the solution is designed to be scalable and interoperable with existing systems and third party applications, as well as with varying deployment models. Its open and well-defined architecture means it can help companies achieve faster-time-to-market for new services with reduced implementation time and automated workflows for most common business processes.

Convergys added the low cost licensing options and maintenance costs associated with the solution can rapidly reduce cost-to-market for new services. The company expects that with integration of the highly scalable Microsoft Dynamics CRM into the Convergys Smart BSS Solutions portfolio, it will bring the well-known and easy-to-use customer care tools based on Microsoft Office, Outlook, and SharePoint across all service providers’ customer care channels.

Call center agents are projected to benefit from a customer-centric, simplified user interface, helping ensure that they can move customers quickly and intuitively between sales channels and promotions, to deliver the best possible customer service and reduce call-handling times. A single catalogue that enables easy bundling of new products will help agents with more targeted cross/up-selling opportunities that have a positive impact on the service provider’s revenue, profitability, and churn, Convergys said.

With the inclusion of SQL Server 2008 R2 in the solution, Convergys can offer customers and prospects the best commercial database from a performance and pricing perspective. And while delivering excellence in data compression, partitioning, availability, and encryption at no extra cost, the SQL Server will enable communications providers to centralize and manage critical customer information.

“Microsoft’s value added services and strong internet delivery platform combined with Convergys’ communications-focused billing and customer care provides a unique solution for new entrant and established communications service providers to introduce new services and rapidly gain new revenue,” said Larry Goldman, head of Subscription Research at Analysys Mason.

“We are delighted to be working closely with one of the top vendors in the communications industry to offer a truly flexible billing and CRM platform,” said Austen Mulinder, corporate vice president, Communications Sector of Microsoft. “Our relationship signals greater choice for service providers looking for a more agile, cost-efficient platform that can support the delivery of the next wave of differentiated services.” – Tom  S. Noda

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By Peter Sayer
IDG News Service (Paris Bureau)

m213BARCELONA - Microsoft unveiled the next version of its operating system for mobile phones, Windows Phone 7 Series, featuring a move away from applications and towards functions.

“It’s all about the phone and how consumers react to the device,” said Microsoft CEO Steve Ballmer, opening a news conference held outside the Mobile World Congress in Barcelona on Monday.

“Phones looked like PCs, but a phone is not a PC, it’s smaller, more personal,” said Joe Belfiore, vice president for Windows Phone.

To make the interface more personal, Microsoft is counting on a checkerboard of customizable “live tiles” that can update automatically with information from the phone or the Internet.

Some of the tiles will update automatically to show frequent contacts or local information, while others can be customized manually. The tiles will be grouped into themed “hubs,” for example a page of contacts called “people” or a page of photos called “pictures”.

There won’t be too much personalization though: some aspects of every Windows Phone will be the same.

“Every Windows Phone 7 Series device will have three buttons on the front: ‘Start,’ which gives you quick access to those tiles, ‘Search,’ because that’s how you are going to find phone numbers and restaurants, and ‘Back,’” said Belfiore.

Belfiore showed how the software will recognize addresses in incoming e-mails or calendar entries, converting them into hotlinks to Microsoft’s Bing Maps property.

The interface has an on-screen QWERTY keyboard and will support multitouch interfaces in the same way as Windows 7 for PCs. Another feature borrowed from PCs is the Web browser: it’s based on the same code as the desktop version of Internet Explorer, Belfiore said.

The graphics Belfiore showed are spacious, using a thin typeface with big one-word titles for the themes of each screen — day, local, music and so on. The text is displayed using a more precise version of Cleartype that Belfiore called sub-pixel positioning.

Some of the page transitions in the user interface slide like the cards in Palm’s Web OS.

Microsoft expects the first phones running the software to be available by the end of the year, and says that network operators including Deutsche Telekom, Orange, Verizon and Vodafone, and vendors including Samsung, LG, Sony-Ericsson and long-time partner HTC have committed to offering devices running Windows Phone 7 Series.

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By Matt Hamblen
Computerworld (US)
February 17, 2010

FRAMINGHAM - Early reaction to the refreshed Windows Phone 7 Series operating system boiled down mostly to: “Microsoft desperately needed to do something.”

And, analysts said, whether the update is a successful one for Microsoft depends on the answere to a variety of ‘what if’ questions.

The ‘what if’ questions cited by several analysts center around whether Microsoft can get its new mobile operating system, Windows Phone 7 Series (WP7), noticed in an increasingly crowded market that includes powerhouse products like Nokia’s Symbian and Research in Motion’s BlackBerry along with highly regarded upcoming OS’s like Apple’s iPhone and Google’s Android.

“Microsoft had to take aggressive action as its Windows Mobile OS was dying a rapid death in the market,” noted Jack Gold, an analyst at J. Gold Associates. “The changes it has made [with Windows Phone 7 Series] might get it some notice, although the field is much more crowded now that it once was and notice will be harder to get.”

The new operating system comes as Microsoft has suffered declines in the mobile operating system business.

WP7 OS features several user interface improvements, including the concept of “hubs” that groups functions such as “games” or “office.” The “games” hub will be synchronized with the Microsoft Xbox live online community, while the “music+video” hub syncs with the company’s desktop Zune jukebox and music store software.

Such “hub” features are a clear play for the consumer market, which has analysts worried that the strategy could leave Microsoft’s traditional core audience of enterprise users and developers in the dust.

“The change will not endear Microsoft to its existing base of corporate users who will have to redesign and redeploy their [mobile] apps if they are to utilize this new platform,” Gold wrote in a note. “We don’t think Microsoft can count on many enterprises making such a transition/upgrade. Most organizations will stay with older Windows Mobile versions, especially those with ruggedized devices.”

Then, Gold said, the suppliers of handhelds using older Microsoft software find a competing OS more attractive than WP7. Gold suggested that enterprise IT shops and users start looking at potential “end of life” strategies for existing Windows Mobile devices.

Gartner Inc. analyst Ken Dulaney called WP7 “a good start” for Microsoft, but raised ‘what if’s’ like “will they have great hardware?” and “Will they be able to hit the right price points?”

Dulaney raised similar questions, noting that Microsoft has not clearly delineated the future for its current mobile OS, Windows Mobile 6.5. “Will WM 6.5 eventually be subsumed into WP7, leaving 6.5 users out on a limb for a few years?” Dulaney asked.

Will Stofega, an analyst at IDC, said Microsoft might be able to wean users slowly off WM 6.5 and prior versions.

Success of the new WM7 will depend heavily on how manufacturers adopt and deploy WM7, Stofega said.

But Stofega’s big ‘what if’ question for WM7, as oblique as it sounds, is” “will it inspire confidence?” A lot of market confidence in WM7 will stem from how quickly Microsoft delivers the software, and how quickly it is deployed by manufacturers, he added.

“What they don’t want to do is piss off people,” which was apparently Stofega’s reference to how Microsoft CEO Steve Ballmer last fall told investors that Microsoft had “screwed up with Windows Mobile.”

One subject that left analysts scratching their heads is how WM7 fits with the reported Microsoft Project Pink Turtle Phone . That product, according to blog citations of documents at the Federal Communications Commission, will be a slider-designed phone with a physical Qwerty keyboard being built by Sharp for Verizon Wireless in the U.S. to be released sometime in the spring.

“They still have not reconciled Pink and WM 6.5 in this [announcement],” Dulaney said. “Where does Pink fit?”

Stofega said Pink is a code word for an “alleged Microsoft device” but added that it really could be at the moment a creation by “bloggers just trying to stir up things.”

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By Matt Hamblen
Computerworld (US)
February 16, 2010

FRAMINGHAM - In separate announcements from Barcelona today, three traditional powerhouses in computing and communications — Microsoft , Intel and Nokia — kick-started major revamps to their technology to adapt to a quick-changing smartphone and mobile device market that’s increasingly dominated by Google and Apple . 

“Microsoft is in a bigger ’start over’ penalty box than Intel and Nokia, but it really is a start over for all of them,” said Jack Gold, an analyst at J. Gold Associates about the announcements made at the Mobile World Congress in Barcelona. “Microsoft does have a much steeper road to climb to get back into the game than Nokia/Intel does.”

Intel joined Nokia in unveiling Meego , a Linux -based open operating system to be used in smartphones, netbooks, connected TVs and tablets. Meego combines features from Intel’s Moblin OS and Nokia’s Maemo OS. Devices using Meego are expected to arrive in the second half of 2010. 

Meanwhile, Microsoft CEO Steve Ballmer touted Windows Phone 7 Series software that’s expected to be running on smartphones due out by the 2010 holiday season on a variety of carriers globally, including AT&T in the U.S.
Ballmer said the new version of Microsoft’s operating system for mobile phone will bring “more consistency in the hardware platform and in the user experience” than earlier versions.

In both announcements, it was obvious that the three companies are adjusting to the market success of Apple Inc.’s iPhone and the coming iPad tablet, as well as Google Inc. The search company is behind a host of software applications for a variety of upcoming Android OS smartphones and devices that it helped create in its sponsorship of the Open Handset Alliance.

Gold said that Microsoft has “basically had to nuke its existing OS and start over,” while Intel and Nokia could blend most of the existing code in Moblin and Maemo to create Meego.

Ballmer did not describe Windows Phone 7 Series as a start-over, of course, but implied it comes in reaction to past criticism of Windows Mobile OS and its decline in sales in late 2009.

“We have a chance to make a major impact on the [smartphone] market… (with the new OS),” Ballmer said. “We had to step back and recast.”

Ballmer also didn’t go as far as he did last fall when he told investors that Microsoft had “screwed up with Windows Mobile” and had shuffled its Windows Mobile team to regain lost ground. 

Updated user functions in Windows Phone 7 include concepts such as “hubs” that display a page of contacts called “people,” for example. Other hubs will be labeled “office” for note-taking and synchronizing documents with a PC; “games,” for integrating with the Microsoft Xbox live online community; and “music+video” for synchronizing the smartphone with Microsoft’s desktop Zune jukebox and music store software.

Windows Phone 7 will also provide a touchscreen Qwerty keyboard as in some Windows Mobile 6.5 devices, Ballmer said.

Even with new innovations, Microsoft will continue to employ a licensing model where phone manufacturers pay a fee for Microsoft software, Ballmer said, offering no details. He also argued that “free” software in open operating systems such as Android might not really be free.

Gold called the Meego announcement a positive for both Intel and Nokia. It will help Nokia make a “direct assault” on the enormous momentum behind Google’s Android and Chrome, and will help Intel attack the ARM chip architecture used in smartphones and other smart personal devices, he said. ARM chips, developed and licensed by ARM Holdings, are used extensively in smartphones and mobile phones; Intel has developed the Atom chip to compete directly with ARM.

But Gold said “it remains to be seen if anyone besides Intel and Nokia will embrace Meego.” He believes Nokia will hold onto its existing Symbian OS for lower-end mobile phones, but needs something like Meego for higher end smartphones down the road.

Nokia dominates the smartphone market today with its Symbian OS, but Android is projected to catapult to the No. 2 spot behind Nokia by 2012, according to Gartner Inc. and IDC. 

While Apple’s total share of the smartphone market is well behind Symbian’s, the company’s growth year-over-year — and excitement over next month’s arrival of the iPad — that make it such a challenge for traditional companies like Microsoft, Intel and Nokia. 

Matt Hamblen covers mobile and wireless, smartphones and other handhelds, and wireless networking for Computerworld . Follow Matt on Twitter at @matthamblen or subscribe to Matt’s RSS feed@matthamblen or subscribe to . His e-mail address is mhamblen@computerworld.com .

Read more about mobile and wireless in Computerworld’s Mobile and Wireless Knowledge Center.

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By Shane O’Neill
CIO.com
February 15, 2010

FRAMINGHAM - This was not a banner week for Microsoft darling Windows 7. The new OS has been cruising along with solid buzz and record sales to back it up, but user complaints on two fronts - misreported battery life and a stability update causing disruptions - provided a reality check.
Microsoft was quick to refute that these were major issues (which was, in turn, refuted by users), but the strong negativity from the user community was a first for Windows 7.

Microsoft also delivered a security update on Tuesday with a record 13 security updates patching dozens of vulnerabilities in Windows. Unfortunately, a side effect of the giant patch was that some Windows XP machines were crippled with the notorious BSOD (blue screen of death), according user complaints on Microsoft’s support forum. Microsoft stopped serving the Windows patch blamed for the blue screens.
[ For complete coverage on Microsoft's new Windows 7 operating system -- including hands-on reviews, video tutorials and advice on enterprise rollouts -- see CIO.com's Windows 7 Bible. ]

But there were also high points this week for Redmond: CEO Steve Ballmer is scheduled to discuss Microsoft’s plan for Windows Mobile 7 and “Windows phones” on Monday at Mobile World Congress in Barcelona. In addition, new research shows that more enterprises are using Internet Explorer 8 (and ditching Internet Explorer 6) than earlier research had indicated.
Search engine Bing also had a good week. It gained half a percentage point of U.S. search market share in January to reach 11.3 percent, according to market researcher comScore.

Here’s a round up of this week’s Microsoft stories from CIO.com and its sister publications.

Microsoft to Update Windows Phones Monday
Microsoft CEO Steve Ballmer may give the world a sneak peek at Windows Mobile 7 during a press conference on Monday at the Mobile World Congress in Barcelona.

Microsoft Delivers Huge Windows Security Update
Microsoft Tuesday shipped a record 13 security updates that patched dozens of vulnerabilities in Windows.

Windows Patch Cripples XP with Blue Screen, Users Claim
Microsoft users reported on the company’s support forum that Tuesday’s security updates are crippling Windows XP-based PCs.

Microsoft Stops Serving Windows Patch Blamed for Blue Screens
Microsoft has stopped distributing a Windows patch thought to cause a Blue Screen of Death on XP machines, and said it is investigating the problem.

Microsoft Gives a Glimpse of Windows 8
A cached version of a blog post on MSDN says to expect the unexpected from the next version of the Windows OS.

Enterprises Ditch Microsoft’s IE6, Go Big for IE8
Contrary to popular thought, enterprises are not wedded to Microsoft’s old and buggy Internet Explorer 6, but have largely dumped the browser, a researcher said Wednesday.

Bing Gains Hollow as Microsoft Online Bleeds Millions
Microsoft Bing’s piece of the U.S. search market keeps growing bit by bit, but Microsoft is a long way from profiting from it as its online services division loses hundreds of millions each quarter.

Users Dispute Microsoft’s Explanation of Windows 7 Battery Problems
Microsoft’s head of Windows said Monday in response to customer complaints that Windows 7 does not ruin notebook batteries or issue premature warnings that the power is exhausted, but Windows 7 users who have experienced those problems disagreed, calling the explanation “hand washing.”

Windows 7 Stability Update Makes PCs Unstable, Users Report
Some Windows 7 users say their PCs started to freeze or randomly display the infamous “Blue screen of death” after applying a January update Microsoft billed as a stability and reliability fix.

Windows 7 Cracks Starting to Show?
Poor battery readings and stability fixes that break stability. Here come the Win7 user complaints. Are they worth the shouting?

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By Nancy Weil
IDG News Service (Boston Bureau)
February 15, 2010

BOSTON - SAP’s executive changes reverberated across the IT news sphere and opened the week’s big IT news. Google’s Buzz garnered Tuesday’s big headlines, while Microsoft’s Windows patch woes took over as the week progressed. As we head into the weekend, our sights turn to the Olympic Games in Vancouver, which will be not only a show of athletic prowess but also an IT spectacle.

1. SAP hits reset button with CEO change and More executive changes at SAP: SAP replaced CEO Léo Apotheker with co-CEOs Bill McDermott, who was the head of the field organization, and Jim Hagemann Snabe, who was in charge of product development. A few days later, it announced the resignation of executive board member John Schwarz, who was head of the BusinessObjects division and had been seen by some observers to be a possible future CEO.

2. Google Buzz: A visual tour, Review: The full buzz on Google Buzz, Google Buzz criticized for disclosing Gmail contacts and Google Buzz attracting spammers already: The hype-o-meter got close to tilt as Google announced its Buzz social-networking technology, which earned praise as a good idea, but thumbs down in some quarters for poor implementation, privacy concerns (which the company moved to address), and it also got the attention of spammers.

3. Microsoft stops serving Windows patch blamed for blue screens and Microsoft says malware causing blue screen crashes: After users flooded Microsoft’s support forum seeking help and lodging complaints, the company stopped distributing a Windows XP patch that was causing the dreaded blue screen of death on some computers. At week’s end the company said that it looked like the problem might be caused by malware, although Microsoft continued to investigate.

4. IBM launches eight-core Power7 processor, servers: IBM unveiled its latest Power7 mega multithread processor along with some new servers. They will do battle with systems based on Intel’s latest Itanium chip, which it launched the same day after years of delay.

5. Macworld Expo news: Our friends at Macworld were — as we’d expect — all over the Macworld Expo this week, checking out the news and offering their views.

6. Powerful smartphones bound for Mobile World Congress: And other of our colleagues were headed for Barcelona for the Mobile World Congress, where we expect they will file a steady stream of stories next week, especially given that they were already hard at work filing plenty of stories in advance of the big show.

7. Motorola will split up in Q1 2011: Motorola will split into two publicly traded companies early next year, with one entity focused on enterprise communications wares and the other on handsets and home entertainment devices.

8. France considers Internet censorship: French lawmakers are supposed to vote next Tuesday on a new security bill that would filter Internet traffic with the aim of catching child pornographers. Critics of the measure say it will not work but will lead to undue censorship.

9. 5 reasons Silicon Valley might stumble coming out of recession: Unemployment, worldwide competition and slower investment than in the past could hamper Silicon Valley’s road out of the recession, according to a new report.

10. Vancouver 2010: An exclusive tour of the technology operations center, Avaya hopes for gold in running the Olympic network and Six high-tech ways to enjoy the 2010 Olympics: The 2010 Olympic Winter Games opened at week’s end in Vancouver, with the sports-loving geeks among us impressed by both the athleticism on display and the technology.

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